Resolving Conflict Creatively
This series does an excellent job of demonstrating the effectiveness
of negotiation and mediation in resolving conflict. . . The first two
volumes would be very beneficial in an interpersonal communications
curriculum for high school, college students, or out of school adult
learners, while the final two-parter would probably be most helpful
for those whose responsibilities lie in government, law enforcement
and the juvenile justice system." *** (3 stars) Video Librarian